Support
We usually reply within two working days.
Contact us
Questions, problems or feedback: floros@ftpcexperts.com
It helps if you tell us your iPhone model, iOS version and the app version shown at the bottom of Settings.
Subscriptions
- Manage or cancel NEXT PRO: Settings in the app → Manage subscription, or your App Store account settings.
- Bought NEXT PRO on another device or reinstalled the app: Settings → Restore purchases.
- Refunds are handled by Apple at reportaproblem.apple.com.
Your data
- Back up and restore: sign in with Apple in Settings → Account. The backup is kept in your own iCloud.
- Export: Settings → Data export (CSV or PDF, a NEXT PRO feature).
- Delete everything, including the iCloud backup: Settings → Account → Delete all data.
Reminders don't arrive
Check that notifications are allowed for NEXT in the iPhone Settings, and that reminders are switched on in the app under Settings → Notifications.