Privacy Policy
Effective Date: September 21, 2026 • Last Updated: November 11, 2026
1. At a glance
This policy explains how F.T. PC EXPERTS LIMITED ("we", "us") handles your information in the NEXT app. The short version:
- You can use NEXT without an account. Then everything you log stays on your device and never reaches us.
- If you sign in with Apple, your data is backed up to your own iCloud so you can restore it on a new device. We don't run servers that store it and we can't read it.
- We never sell your data and never use your health information for advertising.
- We don't share your health data with anyone.
- You can delete all your data, including the iCloud backup, at any time in the App: Settings → Account → Delete all data.
- NEXT is for adults 18+ and is not medical advice.
2. What we collect
- Health and body data: courses, substances and doses you log, schedules, weight, height, body measurements, goals and experience level. You enter it. Stored on your device, and in your iCloud if you sign in.
- Progress photos: photos you add in the App. Stored on your device, and in your iCloud if you sign in.
- Account data: your Apple user identifier and email address (or Apple's private relay address). Comes from Sign in with Apple and is stored on your device and in your iCloud.
- Purchase data: subscription status, product, purchase and expiry dates, and an anonymous app user ID. Comes from the Apple App Store and is processed by our subscription provider.
- Settings: units, reminder times and notification preferences you choose. Stored on your device, and in your iCloud if you sign in.
- Paywall and technical data: which subscription screens are shown, the app version, device model, iOS version, language, country and IP address. Collected automatically by our subscription provider, without any health data.
We don't use analytics or crash reporting tools of our own. We don't collect your precise location, contacts, advertising identifier (IDFA) or browsing history, and we don't track you across other companies' apps or websites. NEXT does not read from or write to Apple Health. The values you log and your photos are never sent to us or to our subscription provider.
Consent for health data.
Because health and body data is especially sensitive, we process it only with your explicit consent, which you give by entering it in the App. If you sign in, you also consent to it being backed up to your iCloud. You can withdraw consent at any time by deleting the data.
3. How we use it
- Run the App: log doses, show reminders, charts and history. Data used: health and body data, photos, settings. Legal basis in the EU/UK: your explicit consent (GDPR Art. 9(2)(a)) and performance of our contract with you.
- Back up and restore your data across devices. Data used: account data, health and body data, photos, settings. Legal basis: your explicit consent and performance of our contract.
- Provide NEXT PRO and restore purchases. Data used: purchase data, account data. Legal basis: performance of our contract.
- Understand how our subscription offers perform. Data used: paywall and technical data, purchase data. Legal basis: our legitimate interest in a working, sustainable app.
- Answer support requests. Data used: your email and what you send us. Legal basis: performance of our contract.
- Meet legal obligations and prevent fraud. Data used: purchase and account data. Legal basis: legal obligation; legitimate interest.
We don't use your data for advertising, profiling or automated decisions that affect you, and we don't use your health data or photos to train AI models. We don't send marketing emails; we only email you when you contact us.
4. Storage, sharing and security
4.1 — Where your data lives
Without an account, your data is stored only in the App's storage on your device. If you sign in with Apple, a copy is also stored in the private database of your own iCloud account, which is operated by Apple. Only you can access it; we have no access to it.
4.2 — Who we share it with
We don't run servers of our own. The only companies that receive data through the App are:
- Apple — Sign in with Apple, App Store payments and iCloud. Receives account and purchase data and, if you sign in, stores your backup in your iCloud account under Apple's own terms.
- Adapty (Adapty Tech Inc.) — manages subscription status and subscription screens. Receives an anonymous app user ID, purchase data and paywall and technical data, without health data.
We may also disclose data if the law requires it, to protect someone's safety, or as part of a merger or sale of the App — in which case this policy continues to apply to your data. We never sell your personal data or share it for cross-context behavioural advertising.
4.3 — International transfers
Our providers may process data outside your country. When data leaves the EU, UK or Switzerland, we rely on adequacy decisions or Standard Contractual Clauses.
4.4 — Security
Data is encrypted in transit (TLS). Your iCloud backup is protected by Apple's iCloud security and by your Apple ID. Our staff can't access the data you log or your photos. No system is perfectly secure; if a breach affects your data, we'll notify you and regulators as the law requires.
5. Retention, deletion and your rights
5.1 — How long we keep data
Data on your device stays until you delete it or the App. Your iCloud backup is kept until you delete it with Delete all data in the App or in your iCloud settings. We keep purchase records as long as tax and accounting law requires. Paywall and technical data is kept for up to 24 months.
5.2 — Deleting data
You can delete individual entries and photos in the App, export your data as CSV or PDF in Settings (NEXT PRO), and delete everything, including your iCloud backup, in Settings → Account → Delete all data. To stop using Sign in with Apple for NEXT, remove the App in your Apple ID settings. Deleting your data doesn't cancel an App Store subscription — cancel it in your App Store account settings.
5.3 — Your rights
Depending on where you live, you can ask us to:
- access the personal data we hold about you and get a copy in a portable format;
- correct inaccurate data;
- delete your data;
- restrict or object to certain processing;
- withdraw consent at any time, without affecting processing done before;
- not be discriminated against for using these rights.
The data you log is stored on your device and in your iCloud, so you can access, export, correct and delete it yourself in the App. For anything else, email floros@ftpcexperts.com. We'll reply within 30 days (45 days where US state law allows) and may need to verify your identity. If you're in the EU or UK, you can also complain to your local data protection authority.
5.4 — Appeals
If we decline your request, we'll explain why. You can appeal by replying to our decision with the word "Appeal". We'll answer within 45 days. If you're in the US and still disagree, you can contact your state Attorney General.
5.5 — OPT-out signals
We don't sell personal data or share it for targeted advertising, so there is nothing to opt out of.
5.6 — US consumer health data
Some US states, including Washington, Nevada and Connecticut, give extra protection to consumer health data. The health and body data and photos described above are consumer health data. It is stored only on your device and, if you sign in, in your own iCloud. We process it only to provide the App you asked for, don't share it with anyone, never sell it, and you can access or delete it as described in this section.
6. Children
NEXT is only for people aged 18 and over. We don't knowingly collect data from anyone under 18. If you believe a minor has used the App, contact us and we'll delete their data.
7. Changes to this policy
If we make material changes, we'll tell you in the App before they take effect and, where the law requires, ask for your consent again. The date at the top shows the latest version.
8. contact
- Data controller: F.T. PC EXPERTS LIMITED, Syn. Agiou Spyridona, 17 Evgeniou Voulgareos, Kato Polemidia, Limassol 4153, Cyprus
- Privacy questions and requests: floros@ftpcexperts.com